HCS/370: Organizational Behavior Wk 5 Summative Assessment: Change Management Memo

HCS/370: Organizational Behavior

Wk 5 Summative Assessment: Change Management Memo

Imagine you are joining a health care company as a practice manager after the response to the COVID-19 pandemic. The entire health care industry has changed due to this external influence. One of the major initiatives is the use of technology (e.g., telehealth). Your job responsibilities include analyzing internal and external influences that cause change in organizational behavior and culture. Once you have identified a change that is occurring, you need to communicate with your team in a way that is clear, engaging, and motivating to gain employee buy-in; this is effective change management.

Assessment Directions

As a manager, you will write a memo directly to your team in which you:

Identify a top internal (e.g., staffing) and external (e.g., pandemic) influence that would cause change to the culture/organization behavior.
Announce the specific changes to your team (clear and concise message).
Share the potential impacts and the time frame of the changes.

Assessment Audience

Your memo should be:

Directed to your team
Engaging, positive, honest
Considerate of peopleâ€™s resistance to change
Incorporate motivational strategies to earn the employeesâ€™ buy-in
Written in the template

ASSIGNMENT

1.0 Assignment Template Week 5.docx

RUBRIC

2.0 Rubric Week 5.docx

Resources

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