discussion operational excellence
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Complete Textbook (Problems & Applications) & post online. DUE DATE: 3.10.2019
Chapter 1 – Answer Question #5 p.36
Ch 1.Visit and observe three restaurants. compare them in terms of the four Vs. think about the impact of volume, variety, variation and visibility on the day-to-day management of each of the operations and consider how each operation attempts to cope with its volume, variety, variation and visibility.
Chapter 2 – Answer Question #7 p.72
Ch 2.Devise a performance measurement scheme for the performance of the course you are following.
REQUIRED MATERIALS: Operations Management (8e)
By Nigel Slack, Alistair Brandon-Jones, Robert Johnston
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