Discuss how Robert should explicitly consider the customer value currently offered by Frank’s All…

Business Case Study Analysis – Question 1 and question 2

Hello there’s two questions that needs to be answered and I tag the textbooks that you need to answer both questions. Please read carefully and answer the questions I need to get high distention for this tank you

Question 1:

Discuss how Robert should explicitly consider the customer value currently offered by Frank’s All-American BarBeQue. Hint: In your discussion, discuss and comment on Newman and Gross’s five types of value and the perceived costs. (500 words minimum)

ENSURE you read the case study guide and review the case study and relevant sections in the textbook Small Business Management in the 21st Century before answering any question. Be aware of what is being asked from you.

Business Case Study Analysis – Question 2

Question 4:

Frank Rainsford has been, in effect, the CEO of Frank’s All-American BarBeQue since its inception. His major role has been that of restaurant manager, receiving support from his assistant manager Ed Tobor for the last fourteen years. Frank has two children, a son and daughter, who both worked in the restaurant as teenagers. His daughter has worked periodically at the restaurant since she graduated from high school. Frank’s son, who recently lost his job, has returned to work for his father. The son produced several plans to expand the business, including the opening of a second restaurant and the extensive use of social media.
After careful consideration, Frank has decided to open a second restaurant, but this has presented him with a major problem—how to assign responsibilities to personnel. His son wants to be designated the restaurant manager of the second restaurant and made the vice president of marketing. Ed Tobor also wants to be the manager of the new restaurant. His daughter has expressed an interest in being the manager of either restaurant. (500 words minimum)

How should Frank resolve this problem? (note the question is not asking what roles they should have, although it can be part of your response, but HOW will Frank go about resolving this issue)

Needs to be double spaced.

3 referencing All citing, and reference is to be done according to Harvard referencing rules.

Do NOT include the question in your response

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