Trends and Best Practices in “Best Hospitals”

Trends and Best Practices in “Best Hospitals”

It is important for health care leaders to be aware of industry trends and best practices that might impact their organizations. By strategically implementing these trends and best practices, organizations can improve patient health outcomes and remain competitive within the industry. For this Discussion, you examine the trends and best practices hospitals implement for organizational excellence, information technology, and informatics.

To prepare:

  • Locate the most current “Best Hospitals” report from the U.S. News & World Report.
  • Select a hospital from the report and locate the hospital’s annual statement.

Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts and cannot post anonymously. Please check your post carefully before clicking Submit!

By Day 3

Post: a cohesive response to the following:

Identify the hospital you selected from the “Best Hospitals” report. Analyze the trends and best practices that the hospital implements for operational excellence, information technology, and health care informatics. Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.



Trends and Best Practices in “Best Hospitals

The Mayo Clinic in Minnesota was selected from the “Best Hospitals” report. The hospital was developed in 1889 (Lindquist, 2018) and has become a role model in the healthcare industry because of the best practices used in the organization. Best practices are techniques that help to ensure quality in health care delivery and are founded upon self-evaluation and benchmarking (Jaana, Teitelbaum, & Roffey, 2014). Therefore, Mayo Clinic is rated as a high-performance healthcare institution because of the best practices and quality of care provided in the healthcare institution.

Operational excellence is a vital feature of the institution because they have a model of improving and delivering care (Walston, 2018).  The stepwise approach is used by the organization to help gain support from senior leadership, selecting employees with appropriate knowledge and skills, measuring costs and patient outcomes, involve in staff training, and test project improvement propositions (Jaana, Teitelbaum, & Roffey, 2014). For example, Mayo Clinic uses the CaringBridge website as the best information technology to help share health updates between nurses and patients (Lindquist, 2018).  The hospital also provides virtual consultations to help reach more patients through digital connection opportunities, video appointments, and online services to patients.


Mayo Clinic is also involved in community support through contribution millions of dollars to sustain community needs (Lindquist, 2018). The hospital also offers the Adult Survivorship Program to help in treatment of cancer. Other best practices used in the hospital include the use of automated physician entry order system that provides handwritten orders for patient’s medication, assessments, and tests (Lindquist, 2018). Therefore, the success and performance of Mayo clinic have contributed to its ranking as one of the best hospitals in the US, including its useful project management techniques, strategic leadership, and better IT infrastructure (U.S. News & World Report, n.d.)


Jaana, M., Teitelbaum, M., & Roffey, T. (2014). IT strategic planning in hospitals: From

theory to practice. International Journal of Technology Assessment in Health Care,

30(3), 289–297.

Lindquist, S. B. (2018, February 20). Mayo Clinic is strong, well-positioned for future;

leadership transition begins. Retrieved from

U.S. News & World Report. (Ed.). (n.d.). Where Are America’s Best Hospitals? Retrieved from

Walston, S. L. (2018). Strategic healthcare management: Planning and execution (2nd

Ed.). Chicago, IL: Health Administration.




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